| Blackboard Support | |
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First time User? Make Your Course Available to Students...
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Students: Frequently Asked QuestionsAccessing Your Blackboard Course:What are the hardware and software requirements for successful Bb use? How do I enroll in a Blackboard course?
Participation in Your Blackboard Course:In what formats can I upload a document to my course? Student Guide to Successful Testing in Blackboard Getting Help:How do my students get help with Blackboard login problems? Accessing Your Blackboard Course
How do I enroll in a Blackboard course? A Blackboard course is automatically generated for each section of every course offered by UNO. The new course shells are created approximately 2 weeks prior to the beginning of the semester. All students are automatically placed into the appropriate Bb courses based on the registrar records. The students are enrolled into Bb and can access their courses one or two days prior to the beginning of classes. Where do I find my course on the Web? The URL for Blackboard is http://uno.blackboard.com. Once logged into Blackboard, you will first access the "My UNO" page. Under "My Courses," click on the link to your course. If you do not see your course listed under "Courses in which you are enrolled " then you may not be assigned to the course/section in PeopleSoft. Contact the registrar to ensure all is in order with your enrollment records. The other possibility is that the instructor may not yet have made the course available to students. Go to http://uno.blackboard.com, click on the Login button and enter your LAN username and password. It is important that you learn your UNO LAN (Local Area Network) username and password, as those are what you will use to log in to both Email and Blackboard. If you have never learned your LAN password, please go to https://cams.ucc.uno.edu/ipasswd/ Your User ID is your LAN ID, i.e. the first part of your UNO email account. For example, if your email is jstudent@uno.edu your User ID is jstudent. Your password is your LAN account password. If you continue to have difficulty please contact the Help Desk by email at helpdesk@uno.edu or call (504) 280-HELP(4357). The First Time Users link is only for those users who do not have a UNO LAN account. Why can't I see my Blackboard Course? If you have checked with the registrar and all is in order with your enrollments, the liklihood is that the instructor has not yet released the course to students. All Blackboard courses are initially created “unavailable” to students so the instructor can build the course, add content, etc. without onlookers. Then, when the instructor is ready to release the course to students, they make it available. What about "Add/Drop" of courses? Late registrants will be added to Bb courses automatically on a continuous basis. Students that drop a course will remain listed in that Blackboard course but will be dropped from the roll from a registrar standpoint. Student dropped from class due to problem with Bursar or Registrar: Each day there is an automated process that feeds the current data from the registrar’s office into Blackboard. As soon as the student’s records are in order with the bursar and the registrar, the next time that process runs, the student will automatically be placed back into the course. There is not a way to manually circumvent this process. What will happen to my course when the semester ends? The course may still be listed in your course list for up to one calendar year. This is because instructors occasionally review the course enrollments or grades for their record-keeping purposes. How do I remove previous semester courses from my Bb course list?
How do students change their email address in Blackboard? Blackboard users will not be able to modify any of their personal information in their account, including their email address. Participation in Your Blackboard CourseIn what formats can I upload a document to my course? Blackboard can deliver many file formats. The important consideration is that students have the software on their computers to read that format. Word-processing (Microsoft Word, Corel Word Perfect), spreadsheet (Microsoft Excel, Lotus Notes), and presentation (Microsoft PowerPoint, Corel Presentations) documents can be placed on Blackboard. HTML (Hypertext Markup Language) is the best format. PDF (Portable Document Format), which is a static "picture" of a document, is also useful - especially for publishing slide shows, static tables, or graphs created in applications that students are not likely to have. Word-processing documents can also be saved in Rich Text Format (RTF). This format does not require a specific application, such as Microsoft Word or Corel WordPerfect to be viewed by the user. This is due to naming convention mistakes. Filenames for upload into Bb must adhere to standard internet naming conventions: no special characters, spaces, or extra dots within the filename. How do I create PDF documents? Creating PDF documents requires the use of Adobe Acrobat writer, available at academic discount through the UNO Bookstore. Adobe Acrobat is also available in the Student Computer Labs across campus. To read PDF documents, students will use Adobe Acrobat Reader, a free software application that can be downloaded from: http://www.adobe.com/products/acrobat/readstep2.html How can I become a Teaching Assistant in a course? To request that a user be added as a TA, the instructor should send an email of authorization to blackboard@uno.edu. Getting HelpHow do my students get help with Blackboard login problems? Login Manual Where can instructors go for assistance with Blackboard problems? top Email a UNO Blackboard Administrator |
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